The main challenges identified related to: . Issues regarding funding not coming on time, particularly on turn- around solutions. . Shortages regarding staff compliment. Members were informed that Productivity SA is going through a restructuring process to address under-staffing. . Centralisation of Information Technology (IT) system in Midrand was identified as one of the challenges to service delivery. . Staff turn-over was high but has been reduced through closing the gap between market related salaries and those paid by Productivity SA.