. 62.5% of positive rating of staff perceptions was achieved exceeding a target of 60%. . 100% of recommendations from the climate and perception survey report were implemented meeting the planned target of 100%. . 100% of Human Resource (HR) strategy was executed per timeline exceeding an annual target of 80%. . 100% compliance to HR-related legislation and regulations was met meeting the planned target of 100%. . 80% reduction in repeat internal and external audit findings was achieved meeting the planned target of 100%.