Zero per cent improvement in compliance to health and safety regulations was recorded against a target of 10 per cent. The Department commented that inspections and audits were conducted but due to lack of a system (compliance levels monitoring tool) the improvement in compliance could not be measured. This challenge was identified by the Department when presenting to Parliament on the 2009/10 Annual Report where it reported that the electronic business management system was being developed. This is therefore the second consecutive year where the Department could not measure improvement in compliance to regulations.