I think the issue of co-ordination is an important one and it happens at various levels. At one level within the broad DTI family we do have a co-ordination forum, which is the Council of Trade and Industry Institutions, where as the department we meet formally with all of the agencies that fall under the department. Within that forum we do have a subforum of the Development Finance Institution and second economy and small business support agencies, who would then deal with issues that are germane to the kind of work that they are doing.
But there is a second level where co-ordination happens, and in that regard we have started to strengthen our co-operation with the provinces through Minmec and, more specifically, we have developed a three-year work programme among the DTI economic affairs fraternity where there are very specific programmes that we have prioritised. Some relate to industrial development and some relate to small business development - that is the other level at which this co-ordination is happening.
The more challenging issue for us, of course, is the issue of co-ordination with local government because of its diverse nature, but we are working in that area as well because one of the challenges that faces us today as the Department of Trade and Industry is how we register a presence on issues of local economic development. That is work that is in its early stages of development but it is work that is being attended to.
I think the issue of user-friendliness, of products and services, is something that is attended to on an ongoing basis. With Khula, for example, they do not just facilitate finance, they also provide pre-loan and post- loan support to small enterprises. Also, one of the products provided by the Small Enterprise Development Agency is precisely aimed at assisting small businesses to develop their business plans. That is the work that is ongoing. Thanks.