In relation to human resource management, the Administrator noted that the new LGSETA organisational structure was approved on 23 September 2013 after extensive consultation. The total number of personnel for the year under review was 66 employees. However, the new organisational structure would be phased in to increase the headcount to 130 with the majority of resources allocated to the operations spread across the 6 provincial offices. In relation to Information Communication Technology (ICT), LGSETA would modernise its systems to improve performance which was affected by the absence of adequate ITC systems.