It was noted that some departments are not capturing or updating the NQF qualifications and personal information as often as expected. This practice leads to unreliable data regarding officials. The capturing is done on the PERSAL system and hence departments are required to urgently update the information on the PERSAL system. (b) Currently there is no prescribed timeline for the updating of information on the PERSAL system. Departments are, however expected to update information on PERSAL system when employees are promoted or transferred to another department and/or at any time when personal information changes. (c) Heads of various departments are responsible, hence the Circular is directed to Heads of Departments. (d) The matter will be escalated to Executive Authorities where there is non-compliance with the Circular. The MPSA also has the option of reporting the non-compliance with the Circular to the President if no-noticeable change is reported after escalation to Executive Authorities
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