With reference to visits to some offices of the SA Social Security Agency (SASSA) that revealed ongoing and disruptive downtimes that sometimes run for up to whole days, causing problems for grant application and resulting in a loss of working hours, and in view of the social pension (Socpen) system cited as being too old and unable to take the load, (a) what (i) number of whole day downtime has been experienced by SASSA offices nationally over the past two years, (ii) are the causes of most of the downtimes and (iii) is being done to reduce and/or eradicate downtime and (d) how old is the Socpen system?