(1)Whether, with reference to the variety of online services that he launched on 17 February 2022 (details furnished), his department has any plans in place to deal with and rectify the glitches that the new system may be experiencing; if not, why not; if so, what are the details of the plans;
(2) (a) how is his department making the public aware of the new online offerings and (b) what are the relevant details of the communications plan in this regard?