Whether he has been informed of the apparent ongoing victimisation of a member of the public at the Home Affairs Office in Somerset West who had to queue seven times for hours at a time to collect an identity document only to be barred by the security guard every time from entering the building and eventually gained access via another door in order to be assisted by the staff inside on 14 March 2022; if not, what is the position in this regard, if so,
(2) Whether the alleged victimising staff member will be facing consequence management; if not, why not; if so, what are the relevant details?