Excluding beneficiaries of community dialogues and awareness programmes, nongovernmental organisations and/or community-based services, what is the total number of beneficiaries of direct-care services offered by staff employed by her department with regard to (a) children in need of care and protection, (b) shelters for victims of crime and violence, (c) substance abuse services and (d) older persons’ residential facilities and service centres in each province and in each financial year in the period 1 April 2016 to 31 March 2021?