Whether, in view of the large number of rural residents who have to walk long distances and take multiple forms of transport to reach the offices of his department and the modernisation of the Home Affairs systems such as the Branch Appointment Booking System (BABS), his department has any practical alternatives to those in rural areas who do not have access to smartphones, technology and/or consistent and reliable internet connection to secure themselves slots online; if not, what is the position in this regard; if so, what are the relevant details?