Postbank maintains records of all card expiry details against individual beneficiaries. All beneficiaries will be notified of a staggered approach to be implemented when the SASSA card replacement commences.
The Postbank team has prepared a SASSA Card Replacement Distribution Plan. This will serve as a framework upon which the replacement program roll-out will be undertaken
The SASSA Card Replacement Distribution Plan seeks to mitigate such challenges and ensure timely information is shared with the public within a reasonable period of time. This will allow beneficiaries enough time to collect their cards before 31 December 2023. Postbank plans to allocate approximately 2000 employees to card the replacement activities.
Postbank will communicate the introduction of the new card following consultations with SARB and the industry. Beneficiaries will be notified on time to utilize identified channels in a staggered approach to replace their gold card. All the gold cards will be replaced with black cards and this will be communicated to the public. All efforts are currently being made to ensure that Postbank is ready to issue the cards before December 2023.