(1) Why has it taken so long for the National Policy Guidelines for Victim Empowerment to be developed and launched after the 1998 launch of the Victim Empowerment Programme as part of the National Crime Prevention Strategy; (2) whether the Victim Empowerment Programme reaches and services rural communities effectively despite the limited number of one-stop centres; if not, why not; if so, what are the relevant details; (3) whether there are any departmental initiatives in place to ensure comprehensive coverage of the programme in all areas; if not, why not; if so, what are the relevant details?