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THE MINISTER
QUESTION 787 FOR WRITTEN REPLY: INTERNAL PAPER NO. 8â2010: NATIONAL
ASSEMBLY: MR R B BHOOLA (MF): PLANS IN PLACE TO PREVENT NEGATIVE IMPACT ON
SERVICE DELIVERY PROTESTS
INTRODUCTION
1. The above-mentioned question appears on the Internal Question Paper No.
8-2010 published 23 March 2010 for written reply in the National
Assembly.
DISCUSSION
2. A draft reply to the question is enclosed in Pocket 2 for your
consideration.
Recommendations
3. It is recommended that you approve the draft reply enclosed in Pocket
2 if you concur with its contents.
DIRECTOR-GENERAL
DATE:
QUESTION 787 FOR WRITTEN REPLY: INTERNAL PAPER NO. 8â2010: NATIONAL
ASSEMBLY: MR R B BHOOLA (MF): PLANS IN PLACE TO PREVENT NEGATIVE IMPACT ON
SERVICE DELIVERY PROTESTS
DECISION
Contents noted.
Supported / not supported
â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦
â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦
DEPUTY MINISTER
DATE:
DECISION
Reply approved / not approved.
Further discussion required / not required.
Proposed date for discussion:
MINISTER
DATE:
NATIONAL ASSEMBLY
FOR WRITTEN REPLY
QUESTION NO 787
DATE OF PUBLICATION IN INTERNAL QUESTION PAPER: 23 MARCH 2010: INTERNAL
QUESTION PAPER NO. 8 - 2010
âMr R B Bhoola (MF) to ask the Minister of Arts and Culture:
(1) What plans have been put in place to prevent a recurrence of the
negative impact of (a) service delivery protests, (b) poor maintenance and
(c) burglaries on public libraries?
NW918E
REPLY:
In South Africa, public library and information services are the
responsibility of provincial governments, who render the service in
cooperation with municipalities. The Provincial Library and Information
Services have replied to Mr Bhoolaâs questions as follows:
(1)(a) Plans that have been put in place to prevent a recurrence of
the negative impact of service delivery protests-
(i) Some provinces report that they have not experienced any
problems with service delivery protests to date.
(ii) In one province libraries are sometimes targeted during service
delivery protests, but the reasons for the protests seldom have
a direct bearing on libraries. Where library service related
problems are identified, the province implements measures to
improve the service, e.g. by appointing additional staff, or
upgrading book collections. Each library was issued with a
complaints and suggestions book that is monitored continuously
with the purpose to improve services.
(iii) To prevent or minimize damage to buildings, some provinces have
started to erect security fencing around library buildings.
(iv) Service delivery protests are in some provinces dealt with by
municipal officials and councilors and not by provincial
officials. The MECs in these provinces, together with the
Premiers, the MMCs (Municipal Management Committees) and
municipal officials assist to reach agreements with communities
on quality and levels of services delivery. Serious conflicts
are solved by political leaders.
(1)(b) Plans that have been put in place to prevent a recurrence of
the negative impact of poor maintenance-
(i) Most library buildings belong to municipalities, and are
maintained by the municipalities. The maintenance of libraries
is a huge challenge since many of the library buildings are old
and need a lot of attention. The maintenance costs are also very
high, and there is a gradual decline in maintenance due to re-
prioritising of funds in municipalities and to fund only what is
their function.
(ii) The provinces have in the past allocated funds from the
community libraries conditional grant to maintain and upgrade
library buildings. Some provinces have renovation, and
preventative maintenance programmes in place.
(1)(c) Plans that have been put in place to prevent a recurrence of
the negative impact of burglaries on public libraries-
Security assessments are being done in most libraries. Measures that
have been taken so far to secure libraries and to minimize burglaries
include-
i) the installation of CCTV cameras and tattle-tape detection
systems, alarm systems, appointment of security staff and links
to armed response units, burglar-proofing and fencing of the
library buildings.
ii) new library buildings are planned to prevent burglaries and to
curb book losses. All computers and electronic equipment are
secured to prevent theft.
(iii) communities are encouraged to take ownership of the facilities
and to assist with protecting the libraries.
iv) communities were made aware of the importance of libraries and
that they should be protected during the South African Library
Week celebrations in March 2010.
v) some MECs have shown their support to libraries by publicly
condemning the damage that was done to libraries during the
service delivery protests.
(vi) the Library and Information Association of South Africa (LIASA)
issued a statement in which the damage that was caused to
community libraries was condemned strongly, and in which people
was discouraged to participate in such actions.
ROUTE FORM
SUBMISSION TO THE MINISTER OF ARTS AND CULTURE
|PROGRAMME |6 |FILE NO. |8/5, 13/1/1, |
| | | |13/2/1 |
|SUBJECT |QUESTION 787 FOR WRITTEN REPLY: INTERNAL PAPER NO. 8â2010: |
| |NATIONAL ASSEMBLY: MR R B BHOOLA (MF): PLANS IN PLACE TO |
| |PREVENT NEGATIVE IMPACT ON SERVICE DELIVERY PROTESTS |
|SURNAME AND |ABBREVIATED|SIGNATURE AND DATE |SEE COMMENTS |
|INITIALS |DESIGNATION| | |
|Van Zyl, J F |DD/LPC | | |
|Kekana, A P |D/LPC | | |
|Dominy, G A |CD/NA | | |
|Ndima, V |Act. DDG/CH| | |
|Wakashe, T P |DG | | |
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|Name and |COMMENTS |
|DesigNation | |
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|DG-MEMO No. : |
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8/5, 13/1/1, 13/2/1
SUBJECT: QUESTION 787 FOR WRITTEN REPLY: INTERNAL PAPER NO. 8â2010:
NATIONAL ASSEMBLY:
MR R B BHOOLA (MF): PLANS IN PLACE TO PREVENT NEGATIVE IMPACT ON
SERVICE
DELIVERY PROTESTS
DG's submission number :
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DDG's submission number :
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DG's memo number :
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Act DDG/CH
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