During the period under review, the main focus areas were on Acid Mine Drainage; efforts by the Department in reducing backlogs in processing water use applications, wastewater treatment plants, regulation, compliance monitoring and enforcement in the water sector. Due to its poor financial and administrative performance in the period under review, the Department of Water Affairs engaged on a turnaround strategy called the Business Process Review (BPR), which dealt with improving operations in the human resources, finance, infrastructure, water trading entity, institutional realignment, communications, ICT, management and policy and regulation.