4. Response from Members . The Members requested that the DoE follow-up with these issues and check why there was no sign over to the community. . The five year maintenance must be looked at and honoured. . The DoE was requested to look at the quality of work and of the products as well. There should be a "happy letter" signed by the residents when a unit is installed. . There must be further investigation into installing SWH in houses where the roof structures are not secure as people could get injured with the help of UJ. . The removal of SWH must be investigated and managed as this could be a criminal issue. . It was further recommended that the parties involved in this issue work together to solve the problems with the DoE coordinating such efforts . The Members acknowledged that there is positive in everything e.g. the community is saving on paraffin costs. 5. Conclusion