4.1.6 The DCS had failed to effectively communicate policies and procedures to enable and support, understanding and execution of internal control objectives, processes and responsibilities; and to ensure effective human resource management so that adequate and sufficiently-skilled resources were in place and available at all times. In addition, the National Commissioner did not exercise his oversight responsibility regarding financial and performance reporting, and compliance with related internal controls. These human resource-related weaknesses had contributed to the DCS' poor performance.