SITA: Mr B Musley-Lefafola (Chief Executive officer); Mr G Lenepa (Divisional Head: Strategy); Ms B Nkosi (Divisional Head-Customer Service), Mr B Ramlal (Head- Service Management Centre); Mr E De Villiers (Senior Manager- Service Centres); Ms Z Khumalo (Client Relationship Manager); Ms T Abrahams (Lead Consultant: S &OB), Ms M Ndebele (Lead Consultant: Public Sector Industry);