The delegation visited the North West province from the 17 to 22June 2012. The visit covered all four-district municipalities namely: Dr Kenneth Kaunda; Dr Ruth Mompati; Dr Modiri Molema and Bojanala. The delegation met with MEC for Human Settlements and Public Safety, Mr NPD Maloyi. At the time of the oversight visit the province was experiencing service delivery protest. Some of the protests were due to incomplete and sinking houses due to lack of or poorly conducted geotechnical studies. Tranche payments were made by the province to various municipalities for building of houses; however municipalities also made tranche payments to contractors who served as implementing agents. Many of the contractors failed to build houses or disappeared subsequently upon receiving the tranche payments, which gave rise to blocked projects. The province reported that tranche payments were no longer being made. Conditional grant was used for rebuilding the old houses instead of building new houses (new old houses) and that impacted on targets being not met. The province undertook to have a clean audit by 2014, following the qualified audit for past financial years. There were areas that were still using the bucket system (informal settlements) and in other areas using Ventilated Pit Latrine (VIP) toilets. An amount of R57 million was allocated during 2012/13 financial year to cater for proper sanitation. The said amount was not used by the time of the visit (second quarter).