FCS: The station did not have a VEP centre and used an office to counsel victims. There were trained SAPS members to deal with abuse and rape victims, and there was a female member on duty at all times. There was a DVA register, but it needed to be properly completed. The station only recorded the domestic violence cases where a protection order was issued. This needed to be rectified, as it affected the statistics on domestic violence. A member that was asked about the contents of the DVA did not know it.