The department was negotiating with the City of Johannesburg not to pay all billed amounts for illegal connections. The team (SPLIT) was provided with legal experts by departmental legal services, who had a legal background in taking accurate statements. The departmental officials attached notices to the gates of houses and used loud hailers to inform people. The whole idea of profiling people was for auditing purposes to determine how many people qualified for assistance in terms of the housing subsidy programme.