4.1.3 Citing a 45% national withdrawal rate, Legal Aid SA disputed that its legal practitioners were overburdened. It identified the fact that attorneys had no access to their clients over weekends, often arrived at centres on weekdays only to find that their clients were not available, or that officials were unable to locate offenders, and that consultation facilities were inadequate as factors impacting in the quality of service to inmates. While the relationship with the DCS' national management was healthy, the relationship with centre managers had to be cemented.