In terms of performance against predetermined objectives, a total of 86 performance targets were set at the beginning of the 2011/12 financial year. However, only 54 or 63 percent of the total was achieved at the end of the 2011/12 financial year. As a result 32 or 37 percent of the performance targets were not achieved. The non-attainment of targets was largely due to the fact that targets were not suitably developed during the strategic planning process.