4.6 Conclusions and Recommendations The Committee resolved that Eskom should not send the names of household defaulters to the credit bureau and should explore other remedial interventions. It should employ strategies to sustain good relations with communities to minimise conflict and improve accessibility. The Committee would engage with relevant public office-bearers to assist in educating the public on the adverse effects of the non-payment of services. Eskom should send full details to the Committee regarding the list of municipalities that are default customers and the list of electricity/cable theft cases that have been successfully prosecuted. The Committee further resolved that the Department of Public Enterprises should ensure that the process of criminalising copper theft and illegal connections was speedily concluded.