6.1 Performance of the entity The entity had managed to achieve a number of successes in 2010/11, which included the following: 6.1.1 Achievements . Launched to the broader telecoms market in November 2010 . Five new open access long-distance Points of Presence (PoP) in KwaZulu- Natal, Western Cape and Gauteng . Three customers signed on and piloting was at the time being conducted by all major telecom providers . Expanded fibre optic cable footprint to 13 250km . Establishment of an in-house maintenance and operations department . International connectivity: continued participation in West Africa Cable System WACS with a 5.12 terabit capacity . Staff complement increased from 67 to 156.