2.4.3 Where Visitors' Committees have been established, ICCVs must meet quarterly to consider unresolved complaints, which, if not resolved at that level, are referred to the Inspecting Judge. In November 2010 the Committee recommended that the JICS report on the number of complaints referred to Visitors Committees, and the number of matters resolved through the Inspecting Judge's intervention. As this recommendation came virtually at the end of the 2010/11 financial year, the recommendation will only be implemented from 2011/12.