2.7.3 The survey revealed that those who had requested to be transferred, waited on a response for on average 7 months. Of the 1 634 inmates who have been transferred, 868 claimed that they did not request to be transferred. In 516 instances, HCCs had allegedly not provided reasons for transfers. In 920 cases inmates' families were not informed of their transfer, and in 483 cases the transfers resulted in inmates not being able to continue social or education programmes they were participating in.