3.4 Serious concerns about ICCVs' capacity, and independence remain. Inmates regularly complain that ICCVs either do not visit them, or that they appear to be "working with" warders and correctional centre authorities, rather than assisting inmates in having their complaints resolved. The impression that ICCVs are not as effective as they should be, is further amplified by the volume of complaints forwarded directly to the Committee. The Committee should be provided with the details of how ICCVs are appointed, monitored and assessed, as well as with a list of all ICCVs' names, contact details and the correctional centres at which they are stationed.