The Disability Management Model was developed to standardise the medical assessment process in all the regions. The Agency managed to undertake 112 363 medical review assessments against a set target of 298 752 over the MTEF. All doctors contracted to the Agency were trained and accredited by the Agency to conduct disability medical assessments. In addition, the Agency implemented the standardised medical assessment forms in all regions, excluding the Eastern Cape as the serialised medical forms were not in sync with the MIS workflow medical from issuance system. The Agency continues to monitor and evaluate the effectiveness of the prioritised elements of the disability management model. The Agency has also entered into Memorandum of Understandings (MOUs) with some of the Provincial Health Departments for assistance in conducting disability assessments.