To increase access and ensure equity to social assistance services especially in rural and semi-rural areas, the Integrated Community Registration Outreach Programme (ICROP) was implemented. A total number of 675 outreach programmes were conducted in 121 municipalities across the country during the period under review. Seventy Two Thousand Four Hundred and Twenty Five (72 425) new beneficiaries registered through ICROP. The implementation of ICROP had not only increased the accessibility of social grants but also led to a significant increase in Social Relief of Distress (SRD) assistance to poor households. An estimated 3 766 households that experienced undue hardships were issued with temporary relief measures in the form of vouchers, food parcels and assistance with other material needs. The success of ICROP can be attributed to effective partnership with the Departments of Social Development, Home Affairs, Health and, South African Police Service (SAPS) for integrated service delivery. Regions such as the North West also established 11 satellite offices in an effort to improve access to the Agency's services.