During 2011/2012 the entity faced challenges with regard to its engagement with operators on the rationale for increasing permit tariffs. It called for the setting up of a Cross-Border Operators Forum as a communication platform with cross-border operators on a quarterly basis. There is currently no final resolution of the Lesotho/Free State passenger movement resulting in non-adherence to SACU MOU. The Director-General of the Department of Transport undertook high level intervention on the matter.