The municipality reported that outstanding consumers (i.e. debtors) was amounted to R121.1 million and that the Council had adopted an incentive scheme on the 28 February 2011, whereby consumers will receive a 50% discount on the arrears amount as at 31 December 2010 on condition that the full account is settled before 31 December 2011. It was reported that outstanding creditors amount to R297 916 with an amount of R55 677 being under dispute.