The municipality reported that the challenges experienced with regard to water service delivery were due to old infrastructure, illegal connections and an out-dated water service development plan. The municipality reported that the total sanitation backlog was estimated at 3 127 households and that there was raw sewer spillages into the river systems in the area of Swartruggens. It was reported that the constant blockages of sewer lines leading to raw sewer flowing on streets was due to inferior substances being flushed into the system. The municipal landfill sites were not licensed and there was no proper equipment for maintaining it to acceptable standards.