The Council has put in place an indigent relief policy and register. The Council has put in place more stricter monitoring and evaluation systems by reviewing the indigent register on an annual basis from the date of an acceptance so that the monitoring and evaluation can be done on a staggered basis. The Council communicated the indigent policy to community members through IDP meetings, Imbizo's, public participation and as well as ward meetings. The number of indigent households as at the end of September 2011 is 42 174 households.