The HOD reported that the housing backlog at the time of the oversight visit was 687 285. The actual delivery summary for 2009/10 was 12 819 stands; 30 744 houses; 2 910 rental units, which comprised a total of 46 473. The delivery targets for 2010/11 for stands, houses and units were 38 439. The department has embarked on the process of addressing the backlog of service delivery through a two-phased incremental approach which is the: