Various houses were left unfinished for approximately four years and some people were in serviced sites. The project was contractor-driven. In some plots slabs or houses were left half done. Some households were headed by children as they were without parents. The contract to build the houses was awarded to Xhasa who was later removed. The councillor indicated that he did not have enough information about the project and could not furnish reasons why houses were left unfinished. The Department of Human Settlements was giving conflicting information to residents and councillors, which made the lives of councillors miserable.