> Most contractors appointed by the provincial Department of Housing in relation to sewerage projects were not completing them. Some contractors left a project three years ago. Sewage was flooding onto the streets. The greater part of the area was still using pit-latrine toilets and those with sewerage informed the delegation about the poor quality thereof. The main sewer was installed by Johannesburg Water but was not connected to households, especially those who did not own RDP homes and those who resided in old-stock housing. The connection would be installed only in respect of RDP houses. > In 1995, in a greenfield development in Lake Side the allocation was not conducted properly as people owned more that five sites, and some sites were sold illegally. Some sites were allocated as business sites and others were located in waterlogged areas. > In some areas houses were built for people who did not qualify for government subsidies. It was reported that there was a lack of consistency in housing delivery as some plots were fenced while others were not. > The slow pace in issuing of title deeds was a challenge in the area > Contractors whose contracts were terminated for shoddy work were later appointed for other projects and continued to build poor structures. > Thubelisha constructed 1 000 units in ward 1 Ext 9 and all those houses have a sewerage problem. Furthermore, 4 000 units were of poor quality. > There was a lack of proper planning coupled with the non- standardisation in delivery of housing projects. For example, some projects conformed to policy (providing a service delivery package with sewer connection, access roads and streets lights).