7. It was claimed that the officials, and not centre management, were in control of the centre. There were reports of ill-discipline, with officials reporting for duty as they please. Though regular meetings where concerns are raised are held, most of the officials have been in the system for a very long time, are resistant to change, and therefore deny claims of poor management. Though complaints are reported to labour unions, these structures are of little assistance. 8. Disturbingly officials reported that those who complained about working conditions and poor management, for example, were victimised. Many feared that offenders might be approached to either frame those who complain, or threaten their well-being.