An extremely high number of cases (10 309 out of 14 900 i.e. 68%) were closed undetected in 2010/11. According to the detectives, the very low detection and conviction rates cannot be explained by incorrectly formulated charges, or poor statement taking, as even though these remained problems in some cases, steps had been taken- such as morning checks and in- service training- to address these problems. Neither does the problem lie elsewhere in the station, as they were satisfied with the securing of the crime scene by crime scene officers and with first response of Visible Policing.