The computers were reported to be very slow at times. A request had been submitted for the upgrade of the IT system. Once again the challenge was attributed to Siemens as it took a long time to respond to queries pertaining to computers. An official indicated that he was employed by the labour centre in April 2011 but was only allocated a computer in the third week of July 2011. The network for the computer was only fixed on the day of the oversight visit.