The IT system was not functioning properly to the extent that the network was very slow and some of the programs had stopped working a long time ago. At a satellite branch, there were no computers, laptops and phones. Everything was done manually. Electrical cables connected to the labour centre were small and this hindered power supply to the labour centre. At the Pirace Satelite Office laptops were dependent on a router to function and after the router had crashed, the laptops also stopped working.