That is why we are trying to change South Africa and reconstruct it. That must not be forgotten, when we deal with our political situation and the matter of service delivery. You cannot run away from it. To achieve our goals, we are building a performance-oriented state. We have identified top managers in the Public Service as key to changing the way government works. It is for this reason that I met with directors-general last year and continue to engage with them to improve the efficiency and effectiveness of the state, assisted by Deputy Minister Pule.
We are making progress. The directors-general have committed themselves to the improvement of services in frontline service departments that deal directly with the public, such as the Police, Home Affairs, Social Development, Health, Education, Justice and Sars, to name just a few. The directors-general have also committed themselves to the achievement of concrete deliverables to address corruption. They will ensure the finalisation of 80% of Public Service disciplinary cases within 90 days of the initiation of the disciplinary process. They will improve feedback to the public on the National Anti-Corruption Hotline cases, from 10% in 2010 to 100% by 2012. They will also promote compliance with all prescripts and ensure the training of staff in ethics. Our work is ongoing and there are various other areas of work that we are still discussing, including the role of the Presidency and premiers' offices in assessing the performance of government departments and accounting officers. The final outcome will be a visible improvement in service delivery and citizen care.
We share hon Bantu Holomisa's concern about the culture of disrespect for the law that we see during protests. We urge our law enforcement agencies to continue to maintain law and order at all times during demonstrations, acting within the confines of the law and the Constitution.
You are correct, hon Smuts. Indeed, you and I do have an annual conversation about the Chief Justice of the Republic. I have noted your concerns about the extension of the term of office of the Chief Justice. Sections 8(a) and (b) of the Judges' Remuneration and Conditions of Employment Act, Act 47 of 2001 authorise the President to request the Chief Justice and the president of the Supreme Court of Appeal to continue to perform active service from the date on which they are eligible to be discharged from active service, for a period determined by the President. [Applause.] This law was passed by this House 10 years ago, carefully considered. I therefore acted in terms of an existing law. [Applause.] Now I've been told by some in this House and in the legal fraternity that this law is unconstitutional. They have been sitting with this law all these years and now they say it is a problem. If there are views that the law we used needs enhancement or that it is not sufficiently clear, this can be dealt with in the Superior Courts Bill that is currently before Parliament. Since he began his term as Chief Justice, Judge Sandile Ngcobo has been praised by a wide section of society and opposition parties, hon Smuts included. We urge all parties to respect the independence of the judiciary and the integrity and dignity of the office of the Chief Justice. They must not use the office as a political football. [Applause.]
You see, we cannot make the laws one day and then, if they do not suit our own personal interest when they are applied, want to change them.