. Monitoring and evaluating the implementation of delivery agreements through the programme of action system (which monitors the progress of the delivery agreements, and tracks and reports on key aspects through indicators and targets for outputs, sub-outputs and in some cases activities); . Reviewing government's data architecture to facilitate its availability for policy management and management decisions; . Assisting other Departments with data analysis and making effective use of evidence for sustainable improvement in service delivery; . Introducing citizen based monitoring and evaluation mechanisms to promote citizen empowerment; and developing and implementing an objective performance assessment tool with other national Departments for institutional performance monitoring; . Building on existing initiatives with a renewed focus on refining ways of measuring inputs, outputs and outcomes; . Focussing on capacity building to improve the technical skills and capabilities required for outcomes based performance management; and . Helping institutions turn around blockages and non-delivery.