. In 2011/2012 new policies related to the legislative amendment governing the establishment and functioning of the Office of Health Standard Compliance and relevant regulation will be finalized. . The Office of Health Standards Compliance as a national certification body will be established by March 2012. . Patient satisfaction will be monitored and a patient satisfaction survey will be conducted in an independent manner in 60% of public hospitals during 2011/12, in 90% during 2012/13 and 100% during 2013/14. . 20% (800) of the 4,333 public health facilities will be assessed for compliance with the six priorities of the core standards. This figure grows to 40% in 2012/13 and to 70% by 2013/14.