. Providing reliable and timely information; . Educating and empowering stakeholders; . Promoting transformation policies; . Aligning Information and Communications Technology (ICT) with business objectives; . Facilitating management and leadership development; . Attracting, developing and retaining skills; . Aligning the Department's budget with its strategy; . Managing costs effectively; . Filling of funded vacancies; . Maximising utilization of resources; . Improving turnaround times; . Providing adequate facilities for effective service delivery; . Implementing policies, processes and procedures; . Providing ICT systems; and . Promoting corporate governance.