One of the structures that assist the CDWs is the Thusong Service Centres. These establishments bring government departments to South Africans' front doors. They are vital for service delivery in the Public Service. Government's vision for the Thusong Service Centres is to provide every South African citizen with access to information and services in their places of residence and in each local municipality by 2014, with the purpose of improving the quality of their lives through integrated service delivery.