The strategic overview of the SAPO includes success factors such as the review of the SAPO government structure, the implementation of the new Companies Act, compliance with the King III code, the implementation of the Postbank Act, the development of an appropriate labour model, succession planning, change management, performance management, employee development, employee wellness and improved labour relations. Major projects include a review of the SAPO business and operating model, strengthening the information technology platform, the diversification of source of revenue, strengthening the procurement processes, developing a funding plan for the SAPO group and synergies and consolidation of the various business units.