The monitoring system in place is the Compoti E-health system, which has the ability to detect faults automatically, without an end-user needing to call the call-centre to log a call. 85%Eighty-five per cent of the faults are automatically logged. The staff in the operations centre work in shifts, which allows for the system to be monitored at all times. SITA has put in place measures to mitigate down-time of the infrastructure and speed up repairs of the Infrastructure. SITA has generators on-site for electricity blackouts, and has a contract with a copper-wire supplier for replacing cable lost due to cable theft.