An audit report in Parliament on the Department of Home Affairs' "who-am-I- online" programme showed that there was an irregular tender process undertaken. The matter was sub-judica sub judice, and could not be discussed further. The Smart-Card system was new and, due to SITA's vigilance, the tender was stopped. The investigation was completed. The negative cloud over SITA had decreased since its board was fully constituted. The quality of services needed to improve. Enforcement of the culture of accountability was also to be promoted.