2.4 Many letters were received from inmates who complained that they were being scheduled for CSPB appearances despite the fact that they had not yet attended the programmes forming part of their rehabilitation schedule. This placed them at a disadvantage. The CMCs felt that officials serving on these committees should receive necessary and ongoing training to ensure that they are best able to manage case files, thus ensuring that, by the time an inmate qualified for parole consideration he or she would meet all the requirements in terms of rehabilitation programmes, social work assessments, psychologist assessments etc.